AAEXTENSIONS is a platform where you can request your product at low cost and we provide best support to our clients.

All purchases at aaextensions.com has a Exchange Offer Guarantee. Please read the guidelines governing the refund policy.

We do not issue refunds if the issues are:

  • If you found your web server doesn’t meet the requirement of Our Extensions or denied to update the PHP, MySQL version.
  • You changed your mind about the purchase.
  • You choose not to use the product anymore.
  • You find that our product doesn’t suit your needs (our live demo site are very explanatory of our plugins)
  • You existing scripts conflicts with other 3rd party software(others theme, plugins, adons, scripts and etc) connected or installed on your WordPress website.
  • You do not contact support team for help.
  • You are unable to show proof or screenshot of broken part or missing.

We issue refunds if the following criteria applies:

  • Request of the exhange offer is within 7 days of purchase.
  • There was any issue with the description of the product and you were misled.
  • If there is any issue with installing, configuring, functioning or displaying of content.
  • If our support team unable to fix problem.

Bundle purchase

We will not accept exchange offer request for Bundle purchase for any items, when your purchased addons bundle we assumes you already experienced with it.

 

*If you have any further question or need assistance of any kind please don’t hesitate to contact our support team, we will be glad to solve your issue.

Updates to the refund policy

This refund policy can be updated at any time, without prior notice and is applicable immediately for all subscriptions and subscribers. It is considered an integral part of our Terms of Service and its acceptance is mandatory for all users.

aaextensions.com reserves the right to refuse refunds if any efforts of refund policy abuse are detected.