Terms and Conditions

For a smooth purchase experience, we recommend taking a moment to review our Terms and Conditions. This will answer any questions you might have about using our products. All of our extensions are distributed under the GPLv2 License.

Modifications

The GPLv2 license empowers you to customize your purchase! Feel free to make any adjustments you need to get the most out of our products, as long as the changes comply with the GPLv2 license. This flexibility allows you to tailor the product to your specific requirements.

Update and Support

We’re committed to your success! To ensure you get the most out of our products, we provide 12 months of free upgrades and support. This reflects our dedication to continuous improvement and exceptional value. With our growing product line and low prices, this support window allows us to maintain a strong focus on customer satisfaction.

Unauthorized Use

Our products are designed to be yours to use and improve upon! However, to ensure a fair licensing model, AAEXTENSIONS.COM retains ownership of the original product, modified or not.

Refund Policy

Your satisfaction is our priority!

Since our products are digital, we want to make sure you get exactly what you need. To help you make an informed decision, we offer detailed descriptions, feature lists, and even demonstrations of our products. Feel free to contact us with any questions before you buy!

We’re confident you’ll love your purchase, but if you encounter an issue, we’re here to help. If you follow our troubleshooting steps and we can’t resolve the problem, we offer a full refund within 15 days of purchase (details in our Terms and Conditions).

For a speedy solution, our technicians might request remote access using a secure tool like TeamViewer or AnyDesk. This allows them to diagnose and fix the problem directly on your device.

We understand your concerns about remote access. That’s why our team strictly follows industry-standard security protocols to protect your privacy. If you’re not comfortable with remote access, don’t worry! We’ll still do our best to find alternative solutions.

By working together, we can get you back on track quickly. Our goal? Your complete satisfaction!

Installations

Getting started is easy! You can choose to install the product yourself, or take advantage of our expert installation service.

Self-installation: We provide clear and concise installation instructions to guide you through the process.
Our installation service: Our experienced team can handle the installation for you, ensuring a smooth and efficient setup. Contact us via our convenient contact form to learn more and schedule your installation.

General Information

We reserve the right to modify these terms and conditions without prior notice.

Maximizing Your Success: We’re committed to your success! All our products come with 12 months of complimentary premium support. This support covers one domain per license.

Expanding Your Use: Want to use our products on more than two domains? No problem! Simply purchase additional licenses to unlock premium support for each extra domain.

Continued Support: After your initial 12 months, you can continue receiving our fantastic support by renewing your license. This ensures you have access to our expert team whenever you need them.

We Want You to Be Happy!

If you accidentally purchase the wrong item, we understand! We’d be happy to offer you a replacement product of equal value. While we typically don’t offer refunds, if our support team can’t resolve your issue, we’ll make an exception.

There’s a non-refundable notice on our order page, but we encourage you to reach out to us first! Our friendly customer support team is available via live chat or email (info@aaextension.com / ashik685@gmail.com) to troubleshoot any problems you encounter.

We value your patience and cooperation. If you work with our support team, we’ll do everything we can to get you up and running!

Here’s a quick recap:

Wrong Item? No worries! We’ll offer a replacement.
Having Issues? Contact our support team before requesting a refund.
We’re here to help! We want you to have a positive experience with our product.

By working together, we can ensure a smooth and pleasant experience!

Important Information About Supported Browsers and Email Verification

We strive to support modern web technologies to ensure the best possible experience for our users. While we don’t currently offer support for Internet Explorer 7 and 8, we’re happy to discuss extended support options for these browsers at an additional cost.

To ensure the quickest and most efficient support experience, please submit your support tickets using the email address associated with your purchase. This helps us verify your status as a valued customer and allows us to access your specific purchase details.

Here’s a quick summary:

Modern Browsers Preferred: We recommend using a modern browser for the best experience with our extensions and plugins.
Extended IE7/IE8 Support: We can discuss additional support options for older browsers.
Use Purchase Email for Support: Submitting tickets with your purchase email streamlines the support process.

Thank you for your understanding!