Hikashop

My License has expired - Can I still use your extension ?

Even if your License expires, you will still be able to use extension, nothing has cause issue with your license status

The only restrictions applied are the fact that you are no longer eligible to extension related downloads( updates and downloads) and you will no longer receive customer support.

Can I use your extension more than one website ?

Yes, you can do. With single license , you can use it for 2 Live Domains.

If you want to use more than that then you can send us a custom order. We will give you a discount on purchase.

Can I edit the source code?

AA Extensions are listed under the GPL2 license, so when you purchase and download an extension you will have full access to the source code.

But remember one thing that all source code changes are lost when an update is performed.

Where I can download my product again ?

You can download your product from your account again until you have 1 year license.

Account link : https://aaextensions.com/account/

I hope you get your answer.

Where I will get Step By Step Tutorial of Extension?

You can see your step by step setting tutorial in product page. First you need to login to your account.

Account link : https://aaextensions.com/account/

Then you have to go the product page you bought the product, then you can see your product tutorial.

I hope this will help you.

Do you have a Business Location ?

Yes, I do. You will get all info in our contact page.

Do you offer a refund ?

Absolutely! We're confident in our ability to resolve your issue. If you follow our troubleshooting steps and we're unable to fix the problem, we offer a full refund within 15 days of purchase. For details on our refund policy, please visit our Terms and Conditions page . To ensure a speedy resolution, our technicians might require remote access using a secure tool like TeamViewer or AnyDesk. This allows them to directly diagnose and fix the issue. We understand that granting remote access can be a concern. Rest assured, our team follows strict security protocols to protect your privacy. If you're uncomfortable with remote access, we'll still do our best to assist you with alternative solutions. By working together openly, we can resolve your issue quickly and efficiently. Our goal is your complete satisfaction!

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